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Carnegie Outdoor Training Membership Agreement

 

IMPORTANT NOTICE

This is a membership form under which you agree to become a member of the Carnegie Outdoors Strength and Fitness Training membership run by Eat Sleep Play Repeat Pty Ltd (ACN 643 004 291).  When you sign this form, you are entering into a legally binding agreement.

This agreement (your membership) is made up of the terms contained in this form including the membership details below (details) and the attached Terms and Conditions (Terms).  This form sets out your rights to use our exercise facilities and services, and the obligations you have to comply with as a member.  Your responsibilities under this agreement, including payment of membership fees, do not depend on how often you use the facilities and services.  You promise to tell us if at any time you believe that you may not be able to comply with your obligations under this agreement including the payment of fees, so we can discuss your options with you.

What is set out in this agreement overrides any statements made by you or us before you signed the agreement.   Accordingly, you should now read through this entire form carefully to make sure that it fully reflects your expectations and ask us or seek advice if you are unsure whether any particular statements that you have relied on are part of this agreement.

DETAILS

Your membership is an ongoing periodic agreement processed through Stripe online payment processing, that will continue until either you or we terminate it in the way described in the agreement.   An automatic direct debit arrangement is in place – the first monthly fee of $95 will take place on signup and ongoing membership fees of $95 will continue to be debited from your credit card or account monthly until you or Eat Sleep Play Repeat cancels the arrangement by notifying your bank or credit provider.  If you terminate the agreement or stop the automatic debit arrangement in a manner not described in the agreement, then you may be liable for damages for breach of contract.

This agreement is subject to a 48 hour cooling off period.

Direct Debit Warning: Please ensure that you cancel any direct debit authorisation for payments under this agreement when your membership ends.

Terms and Conditions

1. Responsibility for members under 18 - By signing on behalf of a child, the parent or guardian agrees to be responsible for ensuring the child exercises safely, pays their membership fees and follows these Terms.

2. The health and safety of members is important to us. This clause sets out some of the things we require of you to help achieve that objective.

(a) Your physical condition - A safe and effective exercise program is dependent upon accurate health and fitness profiling. It is therefore essential that you tell us in writing all relevant personal health and fitness information both before (through our pre-exercise questionnaire or otherwise) and during the course of any exercise program or activity.

You promise that information you disclose to us will be true and accurate and not misleading in any way.  You must not attend and use the facilities and services whilst you are suffering from any illness, disease, injury or other condition that could present a risk to the health or safety of other members and guests or yourself.

If you happen to use the facilities and services before disclosing relevant health information to us, you promise that you are in good physical condition and you do not know of any reason why you may not be able to exercise safely. If you feel unsure that you can make this promise, we ask that you do not use the facilities and services until we have completed your health and fitness profile.

(b) Proper use of equipment - We will provide you with an instructional consultation with a staff member before using the facilities and services which you must attend before use. In any case, you promise to take care when using the facilities and services and make sure that you use the facilities and services including equipment appropriately and safely.  If you are ever not sure how to operate any equipment properly, please ask a staff member before you use it.

(c) We can refuse you entry to the facilities and services or cancel your membership immediately if you behave in a way that is seriously risky or inappropriate, such as if you threaten or harass others, deliberately or recklessly damage equipment or facilities.

(d) You agree to follow any reasonable direction of a member of our staff relating to health and safety or any other matter.

 

3. We take your privacy seriously

(a) When you apply for membership, we will have access to personal information about you, such as information relating to your health and finances. We will protect this information and only use, disclose or deal with this information in accordance with our Privacy Policy. The latest version of the Privacy Policy is available on our website.

(b) We may use video monitoring in our facilities for health, safety and security reasons. If you have any queries in relation to the use of monitors operating in and around our facilities please contact us.

(c) You promise to tell us promptly if you change your address, phone number, email, bank account, credit card information for payment or if there is a change to any other personal information relevant to your membership with us. This includes any matters that affect the health or safety of you or others.

4. You may temporarily suspend your membership for travel or medical reasons if all amounts payable for your membership are paid up to date. You must apply for a suspension as soon as possible after you become aware of the relevant circumstances and may need to produce satisfactory supporting documentation when you apply for a suspension. We are entitled to charge you the suspension fee for processing your application. In any 12-month period, we are not obliged to suspend your membership on more than two occasions or for more than three months in total.  While your membership is suspended, the term will be extended and we will freeze any direct debit payments that fall within the suspension period

5. You can terminate your membership any time by giving us at least 14 days written notice (email or letter) prior to your next payment taking place. Where neither you nor we terminate this agreement, any unpaid fees will need to be paid by you and in addition to our other rights we may have including our taking action to recover the outstanding payments. There are no cancellation fees, but there are no refunds for any unused time on your last monthly payment.

In addition to our other rights under this agreement, we can terminate your membership by written notice to you if you fail to act in accordance with any obligation under this agreement and if capable of remedy you do not remedy the failure within a reasonable time of us giving you written notice requiring you do so.

6. The fees you have to pay for your membership are specified in the details section. This clause sets out some further rights and obligations that apply in relation to particular fees. If you fail to make any payment when due, we can suspend your membership and refuse you access to the facilities and services until all outstanding amounts have been paid in addition to our other rights under these Terms. Fees and charges continue to accrue during the suspension.

(a) Membership fees must be paid periodically in advance until your membership ends.

(b) We will not increase the membership fees during your first year. However, we may increase your membership fees or any other fees with effect any time after that.  We will make a fair effort to tell you at least 60 days before by writing to you at the last e-mail address you gave us.  Where we have done so, you authorise us to increase any debits from your nominated account in line with this increase.

(c) Refunds and the Credit Code - We are entitled to deduct all fees and charges that you must pay under this agreement from any refund we give you. The National Credit Code does not apply to this agreement.

7. When you pay by direct debit

(a) Authorisation to deduct fees - By nominating a credit or debit account, you are authorising us to deduct from that account all fees and other charges for which you may be responsible under this agreement. Accordingly, it is essential that you keep your account details up to date.

(b) If your payment is late or rejected, you are responsible for making sure that there is enough money in your nominated account on the usual payment day or the next working day if that falls on a day when banks do not process payments. Any bank fees charged to us because of a rejection when we attempt to collect payments from you may be charged directly to you by us (or by the Direct Debit Provider). If a payment remains outstanding, you agree that, unless we are in breach of our obligations under these Terms, we (or the Direct Debit Provider) may continue to debit the nominated account for the total amount due without notice to you. If the amount owing is more than one periodic membership fee we will seek to contact you first.

(c) Direct debits will be through the Direct Debit Provider named in the details. The Direct Debit Provider may be us (if we are authorised) or a third-party provider who is not a party to this agreement and whose only role is to provide direct debit services.  We will provide you with a copy of the terms and conditions that apply to the direct debit services. Those terms and conditions are entirely separate to this agreement and you may have rights and obligations under those terms and conditions. As such, the Direct Debit Provider acting in its capacity as such has no liability to you in connection with your involvement in exercise activities under this agreement.

8. We will seek to make sure those franchisees, contractors and other authorised persons who provide services at the facilities (outside providers) are appropriately qualified before granting them access. Examples of outside providers include such as coaches, physiotherapists, masseurs and personal trainers who may offer additional services from the facilities that are not included with your Membership Type.  Please note that outside providers are neither employed by us nor are they our agents, even if they happen to be wearing clothes displaying our name and logo.  You will know that they are outside providers because they will require payment of their fee direct from you when you engage them.

This is important because we are not liable for any injury, loss or other claims arising from breach of contract, negligence or otherwise that are suffered by you in connection with any outside provider services, other than to the extent caused by our negligence.  In addition, you release us and hold us harmless in relation to any such claims.

We have no responsibility in respect of the fees that you must pay directly to outside providers nor for any associated costs or refunds. However, please advise us if you have a problem with an outside provider and we will try to help if we can.  Nothing in this clause limits our liability for the actions of our employees or agents.

9. There may be other services offered at the facilities that do not form part of your Membership Type but are available for you to purchase separately. These are not part of the services provided under your membership and you will be advised at the time if any additional terms apply to these services.

10. We may need to make changes to this agreement including our Rules during your membership. However, we will always try to do this in a way that is fair by giving you an opportunity to cancel your membership if you do not agree to the change as described in this clause below. We will tell you in writing of the proposed change in advance and tell you the date that it will come into effect.  This effective date will be at least 30 days from the date of our notification unless it is impractical for us to do so.  Your membership will be amended with effect from the effective date.  If however, you are adversely affected by the change, you may cancel your membership by telling us in writing before that date.

11. Our liability to you

(a) Statutory guarantees: ACL: The Australian Consumer Law (ACL) contained in the Competition and Consumer Act 2010 (Cth) (CCA) provides certain guarantees in sections 60 to 62 (statutory guarantees) which generally require that services supplied to you:

  • are rendered with due care and skill,
  • are reasonably fit for any purpose which you, either expressly or by implication, make known to the supplier and might reasonably be expected to achieve any result you have made known to the supplier and
  • are supplied within a reasonable time (when no time is set).

Permitted exclusion: However, the CCA permits a supplier of recreational services to ask you to accept some limitations on those statutory guarantees.  Accordingly, to the extent permitted by section 139A of the CCA, you acknowledge and agree that we exclude all liability to you for death or injury resulting from a failure by us to comply with any statutory guarantee.

In the previous sentence, “injury” means:

  • physical or mental injury (including the aggravation, acceleration or recurrence of such an injury);
  • the contraction, aggravation or acceleration of a disease; or
  • the coming into existence, the aggravation, acceleration or recurrence of any condition, circumstance, occurrence, activity, form of behaviour, course of conduct or state of affairs in relation to you that is or may be harmful or disadvantageous to you or the community, or that may result in harm or disadvantage to you or the community.

Reckless conduct:  This exclusion of liability does not apply if you have suffered any significant personal injury that is caused by our reckless conduct (within the meaning given to those terms by the CCA).

(b) State based notices: Please refer to the attached ACL Exclusion Notice which contains complementary information about the statutory guarantees and the limitations that we are allowed to place on them. These are without prejudice to the limitations contained in this clause.

(c) General exclusions: Please note that nothing in this agreement excludes, restricts or modifies any term, condition, warranty, guarantee, right or remedy (including under a statutory guarantee) which cannot lawfully be excluded, restricted or modified. Otherwise, and except as expressly included in this agreement, all implied terms, conditions, warranties, rights or other additional obligations that can be lawfully excluded are excluded from this agreement. In particular,but subject to the preceding paragraph, we are not liable for:

  • negligence; or
  • breach of terms implied that services will be provided with reasonable care and skill, at common law that in either case results in your death or injury (as defined in paragraph (a) above) in connection with or under this agreement, but to avoid doubt we do not exclude liability for our reckless conduct.

(d) Loss of property - You promise that you will not unnecessarily bring valuables to the facilities as no locker storage is available at Koornang Park

12. You agree to pay for any damage to the facilities caused by you or your guests through a wilful act or negligence.

13. General legal considerations

(a) Unexpected events: We are not liable if you cannot use your membership due to anything beyond our reasonable control. If that failure or delay continues for more than 30 days, then either you or we can cancel this agreement with immediate effect by telling the other in writing.  We are entitled to make part or all of the services unavailable for up to four weeks during each calendar year to undertake maintenance, holidays, repairs or improvements, in which case we will extend your membership by the time you are unable to use the services.

(b) Our logo and intellectual property: No rights in relation to our logo, trademarks or any other intellectual property rights associated with our business, techniques, exercise programs or classes are granted to you under this agreement, except that any exercise program created for you may be used while you are a member for the purpose of your exercise activities.

(c) Transferring this agreement: We can transfer the rights or benefit under this agreement or sub-contract our obligations under this agreement to a third party at any time without notice to you but in doing so we will make sure that the transferee agrees to honour the terms of your membership.

(d) Severability and waiver: If a court finds that any part of any term of this agreement is or becomes illegal, void or unenforceable, that part is deleted and this does not invalidate the rest of this agreement. If we do not enforce our rights under this agreement at any time, it does not mean that we may not do so on future occasions.

(e) Applicable law: The law of the State of Victoria, Australia applies to this agreement.

 

ACL Exclusion Notice

WARNING UNDER THE AUSTRALIAN CONSUMER LAW AND FAIR TRADING ACT 2012

Under the Australian Consumer Law (Victoria), several statutory guarantees apply to the supply of certain goods and services.  These guarantees mean that the supplier named on this form is required to ensure that recreational services it supplies to you –

  • are rendered with due care and skill; and
  • are reasonably fit for any purpose which you, either expressly or by implication, make known to the supplier; and
  • might reasonably be expected to achieve any result you have made known to the supplier.

Under section 22 of the Australian Consumer Law and Fair Trading Act 2012 (ACL), the supplier is entitled to ask you to agree that these statutory guarantees do not apply to you.  If you sign this form, you will be agreeing that your rights to sue the supplier under the ACL if you are killed or injured because the services provided were not in accordance with these guarantees, are excluded, restricted or modified in the way set out in this form.

NOTE: The change to your rights as set out in this form, does not apply if your death or injury is due to gross negligence on the supplier’s part.  Gross negligence, in relation to an act or omission, means doing the act or omitting to do an act with reckless disregard, with or without consciousness, for the consequences of the act or omission. See regulation 5 of the Australian Consumer Law and Fair Trading Regulations 2012 and section 22(3)(b) of the ACL